Goods are delivered to the delivery address specified by the customer, unless otherwise agreed.
If the transport company sends the shipped goods back to the seller because delivery to the customer was not possible, the customer bears the costs for the unsuccessful shipment. This does not apply if the customer exercises his right of withdrawal by refusing acceptance, if he is not responsible for the circumstance that led to the impossibility of delivery or if he was temporarily prevented from accepting the service offered, unless the seller had announced the service to him a reasonable time in advance.
In principle, the risk of accidental loss and accidental deterioration of the goods sold passes to the customer or an
authorized recipient when the goods are handed over. If the customer acts as an entrepreneur, the risk of accidental loss and accidental deterioration in the case of mail-order sales passes to a suitable transport person upon delivery of the goods at the seller's place of business.
The seller reserves the right to withdraw from the contract in the event of incorrect or improper delivery to himself. This only applies in the event that the seller is not responsible for the non-delivery and has concluded a specific hedging transaction with the supplier with due diligence. The seller will use all reasonable efforts to procure the goods. In the case of unavailability or only partial availability of the goods, the customer will be informed immediately and the consideration will be refunded immediately.
In the case of self-collection, the seller first informs the customer by e-mail that the goods he has ordered are ready for collection. After receiving this e-mail, the customer can collect the goods after consultation with the seller. In this case, no shipping costs will be charged.
a. Information on delivery times
In the table below you will find the delivery times for shipping to other countries, which you must add to the delivery time specified for the respective item.