Helestra MONO Bollard graphite A19700.93

The delivery of goods takes place on the way to the delivery address provided by the customer, unless otherwise agreed.

If the transport company sends the goods back to the seller because delivery to the customer was not possible, the customer bears the costs of the unsuccessful shipment. This does not apply if the customer exercises his right of withdrawal by refusing acceptance, if he is not responsible for the circumstance that led to the impossibility of delivery or if he was temporarily prevented from accepting the service offered, unless the Seller had announced the service a reasonable time in advance.

In principle, the risk of accidental loss and accidental deterioration of the goods sold passes to the customer or a person authorized to receive them. If the customer acts as an entrepreneur, the risk of accidental loss and accidental deterioration in the case of a mail order purchase is transferred to a suitable transport person when the goods are delivered to the seller's place of business.

The seller reserves the right to withdraw from the contract in the event of incorrect or improper delivery. This only applies in the event that the non-delivery is not the responsibility of the seller and the latter has, with due care, concluded a specific cover transaction with the supplier. The seller will make every reasonable effort to procure the goods. In the event of unavailability or only partial availability of the goods, the customer will be informed immediately and the consideration will be refunded immediately.

In the case of collection by the seller, the seller first informs the customer by email that the goods he has ordered are ready for collection. After receiving this email, the customer can collect the goods after consultation with the seller. In this case, no shipping costs will be charged.