Categories
PAYMENT METHODS
SHIPPING
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LEDTECH-SHOP offers rapid and insured shipping from our German warehouses to various European destinations. During checkout, customers have the freedom to choose their preferred shipping method from our curated list, ensuring timely delivery directly to the chosen address.
Should a delivery fail due to incorrect information provided by the customer, the responsibility for the additional cost rests with them. Conversely, we take full responsibility for any delivery issues arising from our end.
We hold the right to cancel orders we cannot fulfill, with a commitment to promptly notifying and refunding the impacted customers.
For those opting for self-collection, we will inform you via email when your order is ready, eliminating shipping costs.
Our efficient process ensures quick packing and immediate shipment notification following payment. We partner with leading carriers such as DHL, UPS, DPD, and GLS, offering customizable delivery solutions that cater to your preferences and geographical location.
Enjoy peace of mind knowing that your parcels are insured against loss or damage in transit. In the rare event of an issue, we manage all claims on your behalf, ensuring a seamless and hassle-free experience.
a. Delivery Time Information
Below, you'll find a table outlining the delivery times for international shipments. These times should be added to the item-specific delivery time listed on our site.
b. Combined Shipping Policy
If your order includes multiple items with varying delivery times, we will consolidate your order into a single shipment, unless a different arrangement has been made. In such cases, the delivery time will be based on the item with the longest shipment time.
c. Delivery Date Calculation
The delivery period begins the day after the payment order is sent to the transferring bank for prepayments, or the day after the contract is finalized for other payment methods. It ends on the last day of the given period. Should this day fall on a Saturday, Sunday, or a public holiday at the delivery location, the period will extend to the next business day.